Betting is all about trust, perhaps even more so when it comes to online bitcoin betting, and Cloudbet holds this truth above all else. Therefore we cannot help but feel pride and gratitude when some of our most cherished players write us testimonials, highlighting why they have chosen us as recipients of their trust.

Here are a few of these testimonials, sent by some of our VIP players over the past weeks.

G. from Canada

Live Sports player since April 2017

“As a long term player in this industry, I’ve had the experience of trying out many many different sites in my day. All have their advantages: from high customer service, a wide range of event selections and live betting options, and easy and efficient deposit and withdrawal options. I have chosen Cloudbet as my number one because they excel in a combination of all of these. They offer the largest selection of events (pre-match and live) over any other site. I can withdraw my funds instantly and they are processed in literally ten minutes. They offer pre-match lines on major sports of -106. However, most importantly, they make you feel as though your business and loyalty is valued by assigning you a one-on-one VIP representative to handle your account concerns and bonus incentives. I would highly recommend to anyone to use Cloudbet and I assure you, you will have an incredible overall client experience.”

Our comment

We offer top-notch customer service to all our players, and in addition to that our dedicated VIP team offers a personalised, one-on-one experience to the most loyal players who reach VIP level - keeping an open communications channel, responding to any questions, and offering exclusive bonuses.

Z. from China

Live Casino player since February 2018

“Besides the obvious, like access to a fantastic range of live tables and casino games, what really sets Cloudbet apart from the rest is their personal approach to customer service and most importantly, super quick BTC withdrawals. I have full control of my withdrawals and deposits. I no longer play anywhere else online”

Our comment

Our aim is to make your gaming experience completely frictionless, and that is why one of our top priorities is to make depositing and withdrawing as fast and seamless as possible, and make them available 24 hours a day, seven days a week.


Sportsbook player since May 2017

"I’ve been using Cloudbet for two years after switching from another competitor and I never went back. Everything is superior: live betting, layout, security, payouts, customer support, and upcoming events. UI and UX are top of the line. As a user, I can clearly see which games are live to the top games to bet on later. Customer support is on their game which is rare to say for most bookies. They deliver. I’m going to emphasise payouts because I cannot think of one website that does it better than Cloudbet. If you bet with bitcoin or BCH, I highly recommend going with Cloudbet."

Our comment

We are constantly looking for ways to improve the experience on Cloudbet and we have big plans to make betting with crypto even better in 2019. We welcome feedback and suggestions from our players and do our utmost to cater for everyone.

Just like the global cryptocurrency market, Cloudbet doesn’t stop and its support team is always available to assist our players. For our VIPs, we will always offer the choice of having an open communications channel, and their suggestions will always weight in on our future development plans.

R. from France

Sportsbook and Casino player since September 2017

"It's been over a year now that I play on Cloudbet, and compared to all my old bookmakers, there is nothing to say, it's the best! Firstly, the odds are very good; secondly, we are paid very quickly; thirdly, the withdrawals are made in record time; and finally, all in total anonymity! Indeed, you play with BTC or BCH, and the withdrawals are done directly in the wallet of your choice.

There is a wide choice of sports and matches, there are always live betting matches regardless of the time of day or night. You get bonuses on sporting events like the NFL, plus VIP Bonuses; it's a real pleasure to receive so many bonuses from a betting site.

There is also the casino section which is full of options, and between live lightning roulette and all the other games, you never get bored! In any case, for me, since I started playing on Cloudbet, I can not play on other sites!

Thanks to all the team for what you do, and stay professional! See you soon!"

Our comment

We have a diverse and full promotions schedule with new tournaments all the time, and regularly offer deposit match and free spins to our casino players, as well as risk-free bets for select events on our sportsbook.

In addition to that, our exclusive VIP benefits include additional bonuses for sports & casino, lower wagering requirements, gifts, events and higher bets and deposit stakes.


Casino player since April 2018

"I think it’s highly possible I tried every online casino out there. I was just so tired and infuriated at the number of casinos that seem to just operate with no law or ethics. If you got lucky enough to meet the ridiculous wager requirements, granting you the ability to request a withdrawal, don’t hold your breath! You’re then left waiting weeks for ID verification approval.

I found the cure to all my headaches in Cloudbet and now I can cross my fingers and play without the risk of being cheated out of my winnings.

Now I only have to cross my fingers to win the jackpot instead of worrying about the casino."

Our comment

We don't take the security of your deposits lightly. That is why we keep our players’ funds secure in cold storage. However, we keep enough funds to process withdrawals on a hot wallet so players can withdraw funds swiftly and at the time of their choice.

Apr 30, 2019

More from 


View All