Skip to main content

Can I delete my account?

Deleting your account isn't possible, but you can self-exclude to stop using the site at any time.

Complete account deletion is not possible. As a licensed operator, we're legally required to retain certain account and transaction records, so we can't fully remove your account from our systems.

What you can do instead

You can self-exclude your account instead. Once your account is self-excluded, you won't be able to use any services on Cloudbet, except to withdraw any remaining balance. Learn how to self-exclude your account.

If you prefer to take a short break

Cloudbet offers responsible gambling tools that let you take a break, such as setting a deposit limit or excluding yourself from the casino.

Check our responsible gambling page to learn more.

Did this answer your question?