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Why am I seeing a security check when withdrawing?

Learn why Cloudbet sometimes asks you to complete a quick security check before a withdrawal.

Learn why Cloudbet sometimes asks you to complete a quick security check before a withdrawal.

Why you're seeing this

Before some withdrawals, we ask you to complete a short security check (a captcha) to confirm the request is coming from you and not an automated script. It's triggered automatically. It doesn't mean there's a problem with your account, and it isn't a manual review.

How to complete it

Complete the check shown on screen.

Your withdrawal details appear as soon as it passes. Continue with your withdrawal as normal. Nothing is sent or deducted from your account until you confirm the withdrawal.

If the security check won't load or keeps failing

  • Refresh the page and try again

  • Pause any ad blocker or privacy extension for cloudbet.com

  • Check that your connection is stable

  • Try a different browser or device

If you're still stuck, contact customer support via live chat, and we'll look into it.

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