When completing Level 2 verification, you’ll need to upload a photo of your ID and proof of address—along with a quick face verification. Learn what document types are accepted and what to check before you submit.
If you can't verify your account, see the common reasons for verification issues.
A photo of your ID
Acceptable forms of ID
Your passport
National ID card
Driver’s license
Residence permit
ID requirements
Must show your full name, face, and ID number.
Must be an original document—no photocopies or scans of copies.
Match the full name on your proof of address.
Proof of address
Acceptable proof of address
Type | Examples |
Utility bill | Gas, water, and electricity bills |
Government correspondence | Letters from tax or registry offices |
Bank statement | Monthly statements |
Rental agreement | Lease agreement issued by a registered landlord or property agent |
Requirements
Your proof of address must:
Match the full name on your ID. Proof of address showing a family member’s name won’t be accepted.
Match the claimed address you want to verify
Be dated within 3 months and in a PDF format.
Be an original document—no scans or photos of photocopies.