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Learn what to do if your deposit hasn’t arrived in your account.

I can’t see my crypto deposit in my account

If you can’t see your fiat deposit in your account, contact customer support with proof of your Jeton or Vega transaction.

My fiat (cash) deposit is missing

How do you ensure the security of my funds?

Learn the key differences between Legacy and SegWit Bitcoin addresses and see which one you should use.

What is the difference between SegWit and Legacy addresses?

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