Before your first deposit, you'll see a temporary wallet lock screen prompting you to enter your name and address. This information is collected to comply with our AML requirements.
Why is this information required?
To comply with our AML requirements, Cloudbet collects your name and address before allowing your first deposit. This information is not used for promotional or marketing purposes.
Is this a verification process?
No. Submitting your name and address in this prompt isn't the same as account verification, which is a separate process in your account settings.
What happens after I provide this information?
Once you submit your name and address, the wallet lock is removed. You can make your first deposit and play or bet as normal.
Frequently asked questions
I entered the wrong address when I signed up. How do I fix it?
I entered the wrong address when I signed up. How do I fix it?
Your address is confirmed during account verification. If you entered the wrong one at signup, you don't need to fix it. Make sure to use the correct address when you verify your account.