Skip to main content

My casino round didn’t pay correctly

Learn what to do if your casino round didn’t pay correctly.

Updated over a week ago

If something looks off with your casino payout—like a missing win or an incorrect amount, contact customer support with these details:

  • Game name

  • Stake amount

  • Time and date of your round

  • Expected vs. actual payout

  • Any screenshots (if available)

We'll review the round with our provider and let you know when we have an update.

Did this answer your question?