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How to check if a game round has completed and find your round ID

Learn how to verify whether a casino game round has settled and find your round ID if there are game round issues.

Updated over a week ago

If you aren’t sure whether a game round has finished, learn how to verify it across our top game providers.

You’ll also learn where to find your casino game round ID if there's an issue with a round, so our customer support can review it for you.

Cloudbet

  1. Open the game.

  2. In the bottom-left corner of the game screen, select Provably Fair Game or History.

  3. If prompted, select Bet History.

  4. See all your completed game rounds.

  5. If you need support with a specific round result, locate the round ID for that round.


Evolution

  1. Open the game.

  2. In the top-right corner of the game screen, select the game history icon.

  3. See all your completed game rounds.

  4. If you need support with a specific round result, locate the round ID next to Game Number.


Pragmatic Play

  1. Open the game.

  2. In the game screen, select ☰.

  3. Select Settings.

  4. Select Game History.

  5. See all your completed game rounds.

  6. If you need support with a specific round result, find the round ID under Play Session ID.


Play’n Go

  1. Open the game.

  2. In the bottom-left corner of the game screen, select the history icon.

  3. See all your completed game rounds.

  4. If you need support with a specific round result, select the game round and find the round ID at the top.


Spribe

  1. Open the game.

  2. At the top of the game screen, select ☰.

  3. Select My Bet History or Bet History.

  4. See all your completed game rounds.

  5. If you need support with a specific round result, select the game round and find the round ID next to ID.

Is your game provider not listed above? Contact customer support—we’ll guide you through the steps.

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