It only takes a few minutes to verify your account on Cloudbet. Here’s how to verify your account.
1. Go to your account settings
Once you’re logged in, select the profile icon.
Select Verification.
2. Add your phone number
Note: If you’ve already verified with your phone number, skip to the next step.
Enter your phone number.
Select Continue.
Enter the 6-digit code sent to your number.
Select Verify code.
3. Submit your verification document
Note: Check the full list of accepted documents here.
Under Identity Verification, select Verify identity.
Follow the rest of the instructions.
You’ll see a confirmation message once you're verified.
Frequently asked questions
Why was my proof of address rejected?
Why was my proof of address rejected?
If your proof of address was rejected, it might have been issued more than three months ago, or the address on the document does not match the one you provided during verification. Ensure to check these requirements for accepted proof of address.
How long does the verification take?
How long does the verification take?
Account verification is typically processed instantly. However, in some cases, manual approval may be required and can take up to 24 hours.
Why can’t I upload my verification documents?
Why can’t I upload my verification documents?
If you’re unable to upload your verification documents after multiple attempts, contact customer support for assistance.