Most crypto withdrawals are processed instantly. In some cases, they may take up to 24 hours. Once your request is approved, funds are sent to your wallet right away.
Withdrawal is still being processed
If your withdrawal is still being processed, here are some reasons why:
Blockchain network congestion: There are more transactions than usual, so confirmations are taking longer.
Security checks: Large withdrawals or other cases may trigger safety reviews.
Wallet maintenance: Updates on our end or with your wallet provider can delay processing.
All of these usually resolve on their own. Check back on the withdrawal screen for the latest status. If anything needs your action, we’ll let you know there. You'll receive an email as soon as your withdrawal is confirmed.
Status changed to “up to 24 hours”
If your withdrawal status changes to “up to 24 hours," your request is still being processed—but may take longer than usual.
There’s no need to take any action. You’ll get a confirmation email once your withdrawal is processed.