Skip to main content

My fiat (cash) deposit is missing

If you can’t see your fiat deposit in your account, contact customer support with proof of your Jeton or Vega transaction.

Updated over 9 months ago

Fiat (cash) deposits are usually credited to your account within minutes.

If your fiat deposit hasn’t appeared in your account after 10 minutes, contact customer support. Include a screenshot of the transaction made through the digital wallet (Jeton or Vega).

Did this answer your question?