Cloudbet is committed to operating in strict accordance with all legal regulations. Here’s what you need to know if gambling has been suspended in your country.
What you should do
If your country has suspended gambling, you should withdraw your balance as soon as possible.
What you can’t do
If gambling is suspended in your region, you won’t be able to:
Place bets
Collect any pending rewards
What happens to my bets?
Bets placed before restrictions will remain valid. Once results are confirmed, any winnings will be credited to your balance. You’re advised to withdraw your balance after that.
Where Cloudbet is restricted
Cloudbet doesn’t operate in some jurisdictions. See the full list of restricted jurisdictions.
Frequently asked questions
Can I still sign in to my account?
Can I still sign in to my account?
Yes. You can log in to withdraw your remaining balance, but you can’t place bets or collect pending rewards.
Can I get a refund of my deposits?
Can I get a refund of my deposits?
No. Deposits made before the restrictions are valid and non-refundable. We recommend withdrawing your balance as soon as possible.
How long do I have to withdraw the remaining funds?
How long do I have to withdraw the remaining funds?
There’s no set deadline, but you should withdraw your balance as soon as possible.
My account is restricted, but I’m not in a prohibited jurisdiction. What should I do?
My account is restricted, but I’m not in a prohibited jurisdiction. What should I do?
Our system blocks access from restricted regions automatically. If you think this is a mistake, contact customer support. We’ll verify your location and help resolve the issue.