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My sports bet was incorrectly graded

If you think your bet was settled incorrectly, start by checking a few things. If it still looks wrong, contact support.

Updated over a week ago

If you think your sports bet was graded incorrectly, double-check:

  • The event has officially ended.

  • The outcome aligns with the official source for that event.

  • Any special rules (e.g., match cancellations, overtime exclusions) have been applied correctly.

If the grade still seems wrong, contact customer support with your bet ID. We’ll review the bet for you.

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