Industry Leading Security
Enhance the security of your account using 2-Step Authentication, powered by Google Authenticator.
When you enable 2-Step Authentication, signing in will work a little differently:
1. Enter your password
- Whenever you sign in to your account, you’ll enter your password as usual.
2. Enter an authentication code
- Then, you’ll be asked for a 6-digit code that will be sent to your phone via the Google Authenticator mobile app
- When you withdraw you will again be asked to provide an authentication code.
In order to activate 2-Step Authentication you will first need to install the Google Authenticator mobile app for iOS or Android, which can be downloaded from the App Store or Google Play Store.
Once you have the app please visit your account settings page to enable 2-Step Authentication. You will first be prompted to write down an 8-digit code – please store this code in a safe place, as if you ever lose your mobile device you will need this code to regain access to your account.
When activating 2-Step you will also have the option to enter a safe withdrawal address – if for any reason you lose access to your account, this is the Bitcoin address that your balance will be refunded to. Please note that once you create a safe withdrawal address it cannot be changed for any reason.
If you have any questions please contact firstname.lastname@example.org.